Política de envio

Shipping Policy

At Distriisma.com, we aim to provide a seamless shopping experience for our customers, including reliable and timely shipping services. Please read the following Shipping Policy to understand how your orders will be processed and delivered.

All of products are shipped directly from our Chinese partners.

Processing Time:

  • Once an order is placed, it will undergo a verification process, including payment confirmation and product availability checks.
  • After successful verification, the order will be prepared for shipment within 1 to 3 business days.
  • Please note that the processing time may increase during peak seasons or due to unforeseen circumstances. We appreciate your patience and understanding.

Shipping Methods:

  • We primarily use third-party shipping carriers to deliver our products.
  • The shipping method utilized will depend on various factors such as the destination, order weight, and shipping carrier availability.
  • We offer standard shipping options, which usually take between 5 to 20 business days to reach the destination. Please note that these shipping times are estimates and can vary due to factors outside our control, such as customs clearance or unforeseen delays.

Shipping Cost:

  • The cost of shipping will be calculated and displayed at the checkout, based on the total weight of your order and the shipping method selected.
  • Occasionally, we may offer free shipping promotions, which will be clearly stated on our website or during the checkout process.

International Shipping:

  • We are proud to offer international shipping services to our customers.
  • However, please note that international shipments may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and may vary depending on the country's regulations. We recommend contacting your local customs office for more information before placing an order.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or through your account.
  • You can easily track the progress of your shipment by visiting the order tracking page on our website or by entering the tracking number on the shipping carrier's official website.

Order Delays:

  • While we strive to provide accurate estimated delivery dates, certain circumstances may cause delays during transit. We apologize in advance for any inconvenience caused and assure you that we will work diligently to resolve any issues that may arise.

Order Cancellation:

  • If you wish to cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they are shipped.

If you have any further questions or concerns regarding our Shipping Policy, please feel free to contact our customer support team. We are here to assist you and ensure your shopping experience with Distriisma.com is exceptional.